Mozilla Firefox is one of the most popular Internet browsers for many computer users. Most likely, this is because Firefox is one of the most feature-rich and safest web browsers. But, keeping up with an array of features and extensions, Mozilla Firefox also disappoints its users frequently. For example, Firefox is often found to be slow and does not respond after a few clicks. Varied users prefer to use Mozilla Firefox to browse through social networking platforms, play multiplayer online games, watch videos on YouTube, but they do not know how to fix this issue. If you are one of them, here are some simple methods to help you to solve the problem Firefox not responding error message.
Causes Behind the Issue Firefox Not Responding
This is the most common issue that everyone face while using the Mozilla Firefox on your system. Sometimes, this issue occurs due to a poor internet connection. Moreover, if you are using an older version of Mozilla Firefox or using the older version of Windows, then you may also face this problem on your system. Let’s check what the solutions are to fix this issue on your Windows 10 system.
Different Methods to Troubleshoot Mozilla Firefox Not Responding
Many users have reported that they got frustrated when they see this message frequently on their systems. Here are some of the methods that the users have used to troubleshoot this problem. This error message appears due to an internal error or corrupt internal files, and the user is trying to force to update to fix the error. Follow the below mentioned all possible methods until you find a method to successfully solve the problem in your Windows 10 system.
Method 1 – End Task from the Task Manager
If instability is barely noticeable, you will need to close the Firefox by using the Task Manager. When Mozilla Firefox stops responding, you cannot close it normally. This is a very easy method to solve this issue in your Windows 10 system.
Step 1
First, you have to Press the Ctrl + Shift + Esc key to open the Task Manager. Alternatively, go to the Search Panel, type Task Manager and then hit the Enter.
Step 2
When the Task Manager window opens, tab on the Processor section, and click on the Firefox and then, click on the End Task option.
After doing this, try to open the Mozilla Firefox and check whether the problem is still there or not.
Method 2 – Check for the Required Access Rights
The most common reason for opening the Firefox browser is that you do not have write permissions to your account folder. This often happens when Firefox uses a file system profile that was previously installed. You can easily change the profile folder settings to set the correct permissions. Here’s you can see how to do that:
Step 1
You need to press the Windows Home Key and Alphabet R Key to open the Run box, write “%APPDATA%\Mozilla\Firefox\Profiles\” and then press the Enter button or click on the OK option.
Step 2
Once the profile folders of firefox window open, right click on the Profiles files to open the list. Select the Properties option from the list.
Step 3
In the Profiles Properties window, navigate to the General Tab and click on the Read-only box and then click on the Apply option.
After changing the settings, start the Mozilla Firefox again and check the problem must be fixed.
Method 3 – By Removing the Cache And Cookies
Another popular method, you can easily troubleshoot this problem. By deleting the cached versions of web pages and cookies, you can successfully remove many potential contributors that may cause problems.
Step 1
Firstly, you have to open the Mozilla Firefox, navigate to the menu icon which is present top of the right corner and then click on the Options.
Step 2
Next, navigate to the Privacy And Security section. Then, scroll down the page, you will find the Cached Web Content and tap on the Clear Now option.
Step 3
Now, close Mozilla Firefox and restart your system. After restarting, open the Mozilla Firefox and check if the Firefox works fine.
Method 4 – Update the Driver
If you don’t try the above three methods, you can try this method to fix this problem. One of the reasons that Firefox is not working due to the old version. So, you need to update the driver to fix this problem.
Step 1
Go to the Search Panel, type “Device Manager” and then, hit the Enter on your keyboard.
Step 2
When the Device Manager window opens, you will find the Display adapters option from that list. Right click on it to open the menu and select update driver software option.
Once the update is done, restart your system and then check whether the problem is resolved
or not.
Method 5 – Refresh the Mozilla Firefox
Mozilla Firefox provides quick and useful tips for users, including options for reflashing the Mozilla Firefox. With help of this option Firefox to launch a new feature to troubleshoot, restore performance, remove add-ons and settings, and restore default browser settings. This is another easier method to fix this problem on your Windows 10 system.
Step 1
At first, you go to the menu icon which you will find on the right side top corner. Then, click on it.
Step 2
In that section, click on the Help option.
Step 3
In the Help section, click on the ‘Troubleshooting information’ option.
Step 4
In the right side panel of this page, you can see the “Refresh Firefox” option, click on it.
Step 5
Read on the below information and then click on again the “Refresh Firefox” option to start the refresh. Once it is done, again start the Mozilla Firefox and check the problem will be fixed.
Method 6 – Turn off Hardware Acceleration
New versions of Firefox include basic hardware acceleration. Although this will improve the performance of most systems, therefore, some older devices may become unstable if this feature is enabled. So, you need to disable the hardware acceleration and then, see if the firefox works fine.
Step 1
Firstly, open the Mozilla Firefox Browser, then go to the menu icon which presents right side corner and then tap on the Options
Step 2
When the Options section opens, navigate to the General section. Search untill you find the Performance option and then unmark the Use recommended performance settings box.
Step 3
In that box, unmark the Use hardware acceleration when available
Step 4
Restart the Mozilla Firefox and continue using the Mozilla Firefox, as usual, to make sure the problem persists. If the problem is still there then you can try another method.
Method 7 – Open Firefox in Safe Mode
You can fix this issue by running Firefox in safe mode and making sure the problem must fix. A quick guide to running Firefox in safe mode:
Step 1
Start the Mozilla Firefox, then go to the menu icon which presents top of the page right side corner.
Step 2
In the menu icon, navigate to the Help section and then click on the Troubleshooting information.
Step 3
Tap on Restart with the Add-ons Disabled option.
Step 4
In the pop-up box, click on the Restart option and then click on the Start in Safe Mode. Now the Firefox starts in Safe Mode.
Method 8 – Delete The Duplicate Restore Files
Mozilla Firefox will not work slowly or continuously when creating multiple session recovery files.
Step 1
Open the Mozilla Firefox, then click on the menu icon which presents top of the page right side corner.
Step 2
Click on the Help section, and then click on the Troubleshooting information.
Step 3
At the top of the page, select “Open Folder” which presents under the Profile folder in the Application Basics.
Step 4
You will find and delete the sessionstore.js file and all copies.
Step 5
After doing this, restart the Firefox and then check if the problem persists.
Method 9 – Create a New Places Database
New places database can fix the Firefox problem. This happens only if the database is damaged. So, you have to create a new places database.
Step 1
Navigate to the Firefox Menu icon and then go to the Help section.
Step 2
In the Help section, click on the Troubleshooting information.
Step 3
Tap on the ‘Open Folder’ which presents under the Profile folder in the Application Basics.
Step 4
Now check for ‘places.sqlite-journal’ and rename it to ‘places.sqlite-journal.old’ and ‘places.sqlite’ to ‘places.sqlite.old’.
Step 5
Restart the Mozilla Firefox. After restarting this, check the problem should be fixed.
Conclusion
The above-mentioned solutions will help you to recover the Mozilla Firefox issue as soon as possible. These are some of the easiest methods to fix Firefox not responding in Windows 10. Therefore, if you have any questions regarding Firefox, you can contact us by commenting.
