Easy Steps To Fix Outlook Error 0x800ccc1a

Microsoft Outlook uses two servers to send and receive emails. In case, the email client software fails to communicate with one of the two servers, due to incorrect settings, the user can receive an error message showing Outlook error 0x800ccc1a. 

Firstly, if you are using an incorrect port for SMTP, POP3 or IMAP connections, this error may lead to your device due to this reason. Besides that, the wrong encryption type or damaged Outlook profile can also cause this error on your device. 

There are numerous users who are looking for solutions for this error. Hence, we have provided some of the easiest methods which can instantly fix this error. Follow them accordingly and change the situation which you are facing now. 

Resolving Outlook Error 0x800ccc1a

Mentioned below are some effective methods, which you can perform to eliminate this glitch from your device. The troubleshooting methods are listed below in a stepwise manner. Try to follow them one by one until you get the solution.

Method 1: Change the Encryption Type  

A wrong encryption type can cause this error on your device. In such cases, try to follow the steps provided below and change the encryption type. 

  1. Firstly, navigate to Microsoft Outlook.
  2. Next, click on File and in the Info tab, click on Account Settings.
  3. Now, you need to choose the Account Settings from the drop-down list. 
  4. Next, highlight the account which you are using and choose Change. 
  5. After that, you need to tap on More Settings.
  6. Next, navigate to the Advanced tab.
  7. After that, you need to choose SSL in case you see that TSL is selected from the drop-down list situated in front of the  ‘Use the following type of encrypted connection’ option. 
  8. Now, click on the OK button. 
  9. Once done, try to restart Outlook and check whether it resolves this error or not. 

In case you see this error persists, try to follow the next method.

Method 2: Uninstall Third-Party Antivirus Software

You can also uninstall the antivirus software you are using to fix this error. Try these steps:

  1. Firstly, navigate to the Start button and locate the search bar.
  2. In the search bar, search for ‘uninstall a program.’ 
  3. Click on the most relevant search result. 
  4. Now, from the list, search for the third party application which you are trying to uninstall. 
  5. Now, right-click on the program and click on the uninstall option. 

This method resolves the issue in most cases. However, in case, you see this error persists, try to follow the next method. 

Method 3: Change the Port 

You can also change the port to resolve this particular error. For that, try to follow these steps:

  1. Firstly, navigate to Microsoft Outlook.
  2. Next, click on File and in the Info tab, click on Account Settings.
  3. Now, you need to choose Account Settings from the drop-down list. 
  4. After that, you need to choose the account in which you are facing this error and then tap on Change. 
  5. Next, click on More Settings and then navigate to the Advanced tab. 
  6. Make sure that you have selected SSL from the drop-down menu situated in front of the ‘Use the following type of encrypted connection’.
  7. Next, try to change the port value for IMAP to 993 and SMTP to 587.
  8. Make the SMTP encryption type as STARTTLS.
  9. After that, tap on the OK button and then restart Outlook. 

After that, try to check the status of the error. If you see this error persists, try to follow the next method. 

Method 4: Repair Outlook Application

You can also repair the Outlook Application, in order to eliminate this error from your device. Simply follow the steps below and resolve this error. 

  1. Firstly, open Control Panel on your computer.
  2. Next, click on Program. Now, go to the Programs and Features.
  3. Search for Microsoft Outlook 2016 / 2013 / 2010  in the listed program and click on it. 
  4. After that, try to click on the change button and select the Quick Repair option.
  5. Lastly, click on the Repair and follow all the instructions step-by-step as follows. 

Method 5: Reconfigure Outlook 

You can also reconfigure Outlook to resolve this particular error. Try to follow these steps:

  1. Firstly, boot into the computer using an administrative account. 
  2. Next, load Outlook by clicking on the desktop icon. 
  3. Once you notice the Outlook is up and running, click on Tools and navigate to the Account Settings.
  4. It will take you to the Account Settings, from there double click on the Account, which is situated under the E-mail Tab.
  5. Now, try to check if the email account screen appears or not. From it, tap on More Settings.
  6. Next, in the Internet E-mail Settings applet, tap on the Advanced Tab. Next, uncheck the box situated next to the server requires an encrypted connection (SSL)  option.
  7. Now, tap on the Ok button. 

Reconfiguring Outlook in most cases fixes the error code 0x800ccc1a. 

Wrapping it Up 

These are some effective hacks which when you properly utilize, will be able to eliminate this Outlook error 0x800ccc1a. Simply follow the steps and procedure provided in a disciplined way and increase the workability of Outlook. 

Now, if you are aware of any other troubleshooting methods, you can leave it in the comment section as so that it can help others. If you want any further support, then you can always contact an expert. 

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Nathaniel Villa
Nathaniel Villa
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